Privacy policy

Privacy Policy

Last Updated: [26/7/2026]

Welcome to [B-gifts SA].

At [B-gifts SA], we value your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, purchase digital products, or contact our customer support team.

By using our website and services, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

When you use our website or make a purchase, we may collect different types of information, including:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing information

  • Account information

  • Messages and communications sent to our customer support team

  • Order history and purchase records

Payment Information

Payments are processed through trusted and secure third-party payment providers.

We may receive transaction-related information, such as:

  • Transaction ID or order number

  • Payment status

  • Payment method used

  • Order amount

  • Purchased product details

We do not store complete payment card information, such as your full card number or security code, on our servers.

Digital Product Information

Because our store provides digital products, including:

  • Binance digital gift cards

  • Gaming gift cards

  • Digital keys

  • Online services

we may collect information related to your orders, such as:

  • Purchased product details

  • Product delivery status

  • Purchase date

  • Product activation or usage status

Device and Usage Information

We may automatically collect certain technical information, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Website usage activity

  • Cookies and similar technologies

This information helps us improve website performance, enhance user experience, and protect our store.

 

 

2. Sources of Information Collection

We collect information through:

Information You Provide Directly

For example, when you:

  • Create an account

  • Complete a purchase

  • Contact customer support

  • Subscribe to offers or notifications

Automatic Collection

Through website technologies such as cookies and analytics tools while you browse our store.

Third-Party Services

We may receive information from service providers that help us operate our store, including:

  • Shopify

  • Payment providers

  • Fraud prevention and security systems

  • Customer support and analytics tools

 

 

3. How We Use Your Information

We use your information for the following purposes:

Processing Orders and Providing Services

We use your information to:

  • Process purchases

  • Deliver digital products

  • Confirm orders

  • Manage your account

  • Provide technical support

Security and Fraud Prevention

Due to the nature of digital products, such as gift cards and digital keys, these products may be targeted by fraud attempts or unauthorized use.

Therefore, we may use your information to:

  • Verify transactions

  • Detect suspicious activities

  • Protect customers and our store

  • Prevent unauthorized payments

We may delay, review, or cancel certain orders when there are indications of unusual or fraudulent activity.

Customer Support

We use your information to respond to inquiries, resolve order-related issues, and provide the best possible customer experience.

Marketing and Offers

With your consent, we may use your contact information to send:

  • Special offers

  • Promotions

  • Product updates

  • Store news

You can unsubscribe from marketing communications at any time.

Legal Obligations

We may use or share your information when necessary to:

  • Comply with applicable laws and regulations

  • Respond to legal requests

  • Protect our rights or the rights of our customers

  • Investigate fraud or illegal activities

 

 

4. Digital Products and Gift Cards

Our store provides digital products delivered electronically, including:

  • Binance digital gift cards

  • Gaming gift cards

  • Digital codes and keys

  • Online services

Digital products are delivered after successful payment confirmation and order verification.

Please ensure that:

  • Your email address is correct before completing your purchase

  • You select the correct product and region

  • Your account details are accurate when required

Due to the nature of digital products, refunds or replacements may not be possible after digital codes or access information have been delivered, except in cases where a confirmed technical issue exists or where required by applicable laws.

 

 

5. Sharing Your Information With Third Parties

We do not sell your personal information to any third party.

We may share limited information only with trusted parties when necessary to provide our services, including:

Shopify

Our store is powered by Shopify, which processes certain information required to operate our website, manage orders, and provide secure services.

Payment Providers

Payment information may be processed through specialized and secure third-party payment companies.

Service Providers

We may use companies that assist us with:

  • Website hosting

  • Performance analysis

  • Fraud prevention

  • Customer support

  • Email communications

Legal Requirements

We may disclose your information if required by law or by authorized government authorities.

 

 

6. Cookies

We use cookies and similar technologies to:

  • Ensure the website functions properly

  • Save user preferences

  • Improve website speed and performance

  • Understand how customers use our store

  • Improve the shopping experience

You can control cookies through your browser settings.

 

 

7. Protecting Your Information

We take appropriate security measures to protect your information from:

  • Unauthorized access

  • Illegal use

  • Data loss

  • Unauthorized modification or disclosure

However, no electronic system can guarantee 100% complete security.

We recommend that you never share your passwords or verification codes with anyone.

 

 

8. Data Retention

We keep your information only for as long as necessary to:

  • Provide our services

  • Manage orders

  • Resolve disputes

  • Prevent fraud

  • Meet legal requirements

After the information is no longer required, it may be securely deleted or anonymized.

 

 

9. Your Rights Regarding Your Information

Depending on applicable laws, you may have the right to:

  • Request access to the information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Unsubscribe from marketing communications

You can contact us through Shopify customer support channels.

We may request additional information to verify your identity before processing privacy-related requests.

 

 

10. External Links

Our website may contain links to external websites or services.

We are not responsible for the privacy policies or security practices of these websites. We recommend reviewing their privacy policies before sharing any personal information.

 

 

11. Children's Privacy

Our services are not intended for individuals who do not meet the legal age requirements for making online purchases.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

 

 

12. International Data Transfers

Some of your information may be stored or processed by service providers located outside Saudi Arabia or your country of residence.

We carefully select trusted service providers and take appropriate measures to protect your information.

 

 

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time due to:

  • Improvements to our services

  • System updates

  • Legal or regulatory changes

The updated version will always be published on this page with the latest revision date.

 

 

14. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, you can contact us:

[B-gifts SA]

 

 

Thank you for trusting [B-gifts SA].

We are committed to providing a secure, reliable, and convenient digital shopping experience for our customers across Saudi Arabia and the GCC.